SmartSurvey vs SurveyMonkey : Which is Better?
SmartSurvey
SmartSurvey is a SaaS platform where users can capture, analyse and report virtually any type of data via a simple, yet stylish, online survey service. Developed by SmartSurvey
License: Freemium
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SmartSurvey VS SurveyMonkey
SurveyMonkey is ideal for businesses seeking extensive customization and multilingual capabilities, while SmartSurvey is well-suited for organizations focusing on audience targeting and straightforward reporting. Both platforms provide a range of features, but their strengths cater to different user needs.
SmartSurvey
Pros:
- Excellent audience targeting
- Simple and intuitive setup
- Strong reporting features
- Good customer support
- Affordable pricing for small businesses
- Built-in compliance with UK GDPR
- Flexible question types
- Limited response restrictions
- Good integration capabilities
- Custom branding options
Cons:
- Fewer templates compared to SurveyMonkey
- Limited multilingual support
- Less customization in design
- Basic analytics compared to SurveyMonkey
- Fewer advanced branching options
SurveyMonkey
Pros:
- Wide range of templates
- Robust analytics tools
- Highly customizable survey designs
- Strong customer support
- Mobile-friendly interface
- Integration with numerous apps
- Multilingual survey options
- User-friendly interface
- Advanced logic features
- Flexible pricing plans
Cons:
- Can be expensive for advanced features
- Limited audience targeting options
- Complex pricing structure
- Some features are hard to find
- Less robust reporting for free users
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