Feature | Smartsupp | LiveCall |
---|---|---|
Automatic messages | ||
Canned responses | ||
Chat | ||
Chat Bot | ||
Customer Feedback | ||
Customer service | ||
Customer support | ||
Customizable | ||
Facebook integration | ||
Live Chat | ||
Mobile apps | ||
Online chat | ||
Session Recording | ||
Simple installation | ||
Statistics and Reports | ||
User session recording | ||
Visitor recording | ||
Chat history | ||
Helpdesk ticketing | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Real-time analytics | ||
Support for Multiple Users | ||
Integrated Chat | ||
Knowledge base | ||
Workflow Automation | ||
Agent dashboard | ||
Chat widget | ||
Artificial intelligence | ||
Bots | ||
Email marketing automation | ||
Conversion Rate Optimization | ||
Call Tracking | ||
Callback | ||
Click to call | ||
Lead Generation | ||
Mobile friendly | ||
Segmenting visitors | ||
Voice Call | ||
Real time collaboration | ||
Shared inbox |