Feature | Smartsupp | Lucky Orange |
---|---|---|
Automatic messages | ||
Canned responses | ||
Chat | ||
Chat Bot | ||
Customer Feedback | ||
Customer service | ||
Customer support | ||
Customizable | ||
Facebook integration | ||
Live Chat | ||
Mobile apps | ||
Online chat | ||
Session Recording | ||
Simple installation | ||
Statistics and Reports | ||
User session recording | ||
Visitor recording | ||
Chat history | ||
Helpdesk ticketing | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Real-time analytics | ||
Support for Multiple Users | ||
Integrated Chat | ||
Knowledge base | ||
Workflow Automation | ||
Agent dashboard | ||
Chat widget | ||
Artificial intelligence | ||
Bots | ||
Email marketing automation | ||
Customer Chat | ||
Mouse Heatmaps | ||
Usability | ||
Visitor tracking | ||
Web Development | ||
Stats | ||
Privacy focused | ||
Tag Manager | ||
Traffic Analysis | ||
Conversion Rate Optimization | ||
User Testing | ||
Multiple languages | ||
Web log analysis | ||
Data-management |