UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.
License: Commercial
Feature | UseResponse | Helprace |
---|---|---|
Multiple languages | ||
Canned responses | ||
Chat | ||
Community based | ||
Customer Feedback | ||
Customer service | ||
Customizable | ||
Flexible customizations | ||
German | ||
Helpdesk ticketing | ||
Kanban boards | ||
Kanban Chart | ||
Knowledge base | ||
Knowledge Base structuring | ||
Live Chat | ||
Modern live chat | ||
Multibrand | ||
Pricing per agent | ||
Private Community | ||
Product Roadmap Management | ||
Skype integration | ||
Slack integration | ||
Task assignments | ||
Task Management | ||
Customer support | ||
Dockerized | ||
Ad-free | ||
Ads monitoring | ||
Automatic customer engagement | ||
Forums | ||
Software as a Service | ||
Email automation | ||
Encrypted chat | ||
Suggestion voting | ||
Email notifications | ||
Email tracking | ||
Auto responder | ||
Single Sign-On | ||
Share Roadmaps | ||
Anonymous Commenting | ||
Portable | ||
Wordpress integration | ||
Workflow Automation | ||
Shared inbox | ||
Comment section | ||
CrowdSourced | ||
Email deliverability | ||
Apps with Google Analytics Integration |