UseResponse vs Kayako : Which is Better?

UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

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Kayako icon

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

UseResponse VS Kayako Feature comparision

Feature UseResponse Kayako
Multiple languages
Canned responses
Chat
Community based
Customer Feedback
Customer service
Customizable
Flexible customizations
German
Helpdesk ticketing
Kanban boards
Kanban Chart
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Suggestion voting
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
Customer Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
*community curated information: This table may not have the most accurate information. Please suggest changes

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