UseResponse vs Survicate : Which is Better?

UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

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Survicate icon

Survicate

Survicate is an all-in-one customer feedback tool focused on SMB. Developed by Survicate

License: Freemium

Apps available for Online

UseResponse VS Survicate Feature comparision

Feature UseResponse Survicate
Multiple languages
Canned responses
Chat
Community based
Customer Feedback
Customer service
Customizable
Flexible customizations
German
Helpdesk ticketing
Kanban boards
Kanban Chart
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Customer support
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Software as a Service
Email automation
Encrypted chat
Suggestion voting
Email notifications
Email tracking
Auto responder
Single Sign-On
Share Roadmaps
Anonymous Commenting
Conversion Rate Optimization
Customer Analytics
Real-time analytics
Advanced targeting
Behavioural targeting
Category filters
Conversion tracking
Feedback
Lead Generation
Marketo integration
Mobile friendly
Net Promoter Score (NPS)
Pop-up surveys
Question Branching
Salesforce integration
Skip Logic
White-labeled
Cross tabulation
Data API
Logic jump
Quiz maker
Responsive design
Embedded email surveys
SMS API
Mouse Heatmaps
Visitor recording
IFTTT integration
Real time collaboration
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
*community curated information: This table may not have the most accurate information. Please suggest changes

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