UserVoice vs Freshdesk : Which is Better?

UserVoice icon

UserVoice

UserVoice lets You Capture User Feedback Software-as-a-Service (SaaS) company creating customer engagement tools. Developed by UserVoice

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

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Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

UserVoice VS Freshdesk Feature comparision

Feature UserVoice Freshdesk
Multiple languages
Customer Feedback
Customer support
German
In-App Voting
Suggestion voting
Wordpress integration
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Knowledge base
Software as a Service
UI customization
Knowledge Management
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Modern live chat
Beat maker
Call recording
Customer service
Team Collaboration
Dockerized
Contextual sales
Email tracking
Legal CRM
Publishing
Auto responder
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
*community curated information: This table may not have the most accurate information. Please suggest changes

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