Freshdesk
Commercial
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
Trakdesk
Commercial
Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.
Kayako
Commercial
Kayako is a customer service software.
Request Tracker
Open Source
Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users.
OTRS Business Solution™
Open Source
OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support.
Web Help Desk
Commercial
Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.
GLPI
Open Source
GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.
Helprace
Commercial
Helprace is a customer service software suite linking a ticket system with help desk software.
Compare osTicket with alternatives
Compare OTRS Business Solution™ and osTicket and decide which is most suitable for you.
Compare Web Help Desk and osTicket and decide which is most suitable for you.
Compare Request Tracker and osTicket and decide which is most suitable for you.