Freshdesk
Commercial
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
OTRS Business Solution™
Open Source
OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support.
Web Help Desk
Commercial
Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.
Kayako
Commercial
Kayako is a customer service software.
GLPI
Open Source
GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.
osTicket
Open Source
Open source support ticket system simple, free, lightweight, open source, and easy to setup and use.
Trakdesk
Commercial
Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.
SuiteCRM
Freemium
SuiteCRM is a software fork of the popular customer relationship management (CRM) system from SugarCRM.
OTRS ITSM
Open Source
OTRS ITSM provides many services needed for running a business.
Helprace
Commercial
Helprace is a customer service software suite linking a ticket system with help desk software.
Compare Zendesk with alternatives
Compare OTRS Business Solution™ and Zendesk and decide which is most suitable for you.
Compare Web Help Desk and Zendesk and decide which is most suitable for you.