Freshdesk vs UserVoice : Which is Better?

Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels. Developed by Freshdesk Inc.

License: Commercial

Apps available for Mac OS X Windows Linux Online Android

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UserVoice icon

UserVoice

UserVoice lets You Capture User Feedback Software-as-a-Service (SaaS) company creating customer engagement tools. Developed by UserVoice

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Freshdesk VS UserVoice Feature comparision

Feature Freshdesk UserVoice
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customer service
Customer support
Software as a Service
Team Collaboration
Dockerized
Helpdesk ticketing
Modern live chat
Beat maker
Call recording
Contextual sales
Email tracking
Legal CRM
Publishing
Customizable
Kanban boards
Kanban Chart
Forums
Knowledge base
Auto responder
Suggestion voting
German
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Multiple languages
In-App Voting
Wordpress integration
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
UI customization
Knowledge Management
Single Sign-On
Share Roadmaps
Slack integration
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*community curated information: This table may not have the most accurate information. Please suggest changes

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