osTicket vs DeskPRO : Which is Better?

osTicket icon

osTicket

Open source support ticket system simple, free, lightweight, open source, and easy to setup and use. Developed by osTicket

License: Open Source

Apps available for Windows Linux Online MySQL Community Edition Self-Hosted

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DeskPRO icon

DeskPRO

DeskPRO is a helpdesk software platform for service and support. Developed by DeskPRO

License: Commercial

Apps available for Online Self-Hosted

osTicket VS DeskPRO Feature comparision

Feature osTicket DeskPRO
Customer Chat
Customer support
Dockerized
Helpdesk ticketing
Task Management
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email tracking
Auto responder
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Software as a Service
Incident management
Inventory management
REST API
Wiki
Bug reporting
Release Management
Customer service
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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