OTRS Business Solution™ vs HappyFox : Which is Better?

OTRS Business Solution™ icon

OTRS Business Solution™

OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG

License: Open Source

Categories: Business & Commerce

Apps available for Mac OS X Linux Online Self-Hosted Perl

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HappyFox icon

HappyFox

HappyFox is an Online help desk software and a web based support ticket system. Developed by Happyfox Inc

License: Commercial

Apps available for Online Windows Mobile Android iPhone

OTRS Business Solution™ VS HappyFox Feature comparision

Feature OTRS Business Solution™ HappyFox
Customer support
Email notifications
Helpdesk ticketing
Knowledge base
SOAP API
Task Management
Workflow Automation
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Email tracking
Auto responder
Customizable
Kanban boards
Kanban Chart
Forums
Software as a Service
Incident management
Inventory management
REST API
Configurable
Modern live chat
Beat maker
Call recording
Bug reporting
Customer service
Customizable triggers
Wiki
Asset Management
IT Asset Management
Knowledge Management
*community curated information: This table may not have the most accurate information. Please suggest changes

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