Smartsupp VS Kayako Feature comparision
| Feature | Smartsupp | Kayako |
|---|---|---|
| Automatic messages | ||
| Canned responses | ||
| Chat | ||
| Chat Bot | ||
| Customer Feedback | ||
| Customer service | ||
| Customer support | ||
| Customizable | ||
| Facebook integration | ||
| Live Chat | ||
| Mobile apps | ||
| Online chat | ||
| Session Recording | ||
| Simple installation | ||
| Statistics and Reports | ||
| User session recording | ||
| Visitor recording | ||
| Chat history | ||
| Helpdesk ticketing | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Real-time analytics | ||
| Support for Multiple Users | ||
| Integrated Chat | ||
| Knowledge base | ||
| Workflow Automation | ||
| Agent dashboard | ||
| Chat widget | ||
| Artificial intelligence | ||
| Bots | ||
| Email marketing automation | ||
| Customer Chat | ||
| Dockerized | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Email notifications | ||
| Kanban boards | ||
| Kanban Chart | ||
| Email tracking | ||
| Auto responder | ||
| Forums | ||
| Software as a Service | ||
| Gmail integration | ||
| Bug reporting | ||
| Customizable triggers |
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