UserVoice vs LiveAgent : Which is Better?

UserVoice icon

UserVoice

UserVoice lets You Capture User Feedback Software-as-a-Service (SaaS) company creating customer engagement tools. Developed by UserVoice

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

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LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

UserVoice VS LiveAgent Feature comparision

Feature UserVoice LiveAgent
Multiple languages
Customer Feedback
Customer support
German
In-App Voting
Suggestion voting
Wordpress integration
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Knowledge base
Software as a Service
UI customization
Knowledge Management
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Modern live chat
Beat maker
Call recording
Customer service
Gamification
Integrated Chat
Live Chat
Voice Call
Chat history
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Chat Bot
Real-time analytics
Support for Multiple Users
*community curated information: This table may not have the most accurate information. Please suggest changes

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