UserVoice vs Responster

Compare features, pricing, and capabilities to find which solution is best for your needs.

UserVoice icon

UserVoice

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth. by UserVoice

Commercial
Platforms: Online Android iPhone Android Tablet iPad
Screenshots:
VS
Responster icon

Responster

Responster is a robust feedback platform designed to empower businesses by providing tools for creating, distributing, and analyzing surveys, polls, and forms. It emphasizes clarity, collaboration, and control throughout the feedback collection process, making it suitable for various organizational needs. by Responster AB

Free
Platforms: Online Android iPhone Android Tablet iPad
Screenshots:

Comparison Summary

UserVoice and Responster are both powerful solutions in their space. UserVoice offers uservoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. it brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth., while Responster provides responster is a robust feedback platform designed to empower businesses by providing tools for creating, distributing, and analyzing surveys, polls, and forms. it emphasizes clarity, collaboration, and control throughout the feedback collection process, making it suitable for various organizational needs.. Compare their features and pricing to find the best match for your needs.

Pros & Cons Comparison

UserVoice

UserVoice

Analysis & Comparison

Advantages

Consolidates feedback, support, and knowledge base in one platform.
Effective democratic voting system for feature prioritization.
Transparent communication of product roadmaps to users.
Facilitates data-driven product development decisions.
Customizable to match brand identity and workflows.
Supports multiple languages for global reach.

Limitations

Helpdesk functionality is less extensive than dedicated support platforms.
Advanced analytics and reporting could be improved.
User interface could benefit from modernization in certain areas.
Responster

Responster

Analysis & Comparison

Advantages

User-friendly drag-and-drop form builder.
Excellent mobile responsiveness for all forms and surveys.
Powerful logic jump feature for dynamic surveys.
Strong integration capabilities with popular business tools.
Includes tools for calculating Net Promoter Score (NPS).

Limitations

Advanced data analysis might require exporting data to external tools.
User interface navigation could be more streamlined in some sections.

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