UserVoice vs UseResponse : Which is Better?

UserVoice icon

UserVoice

UserVoice lets You Capture User Feedback Software-as-a-Service (SaaS) company creating customer engagement tools. Developed by UserVoice

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

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UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

UserVoice VS UseResponse Feature comparision

Feature UserVoice UseResponse
Multiple languages
Customer Feedback
Customer support
German
In-App Voting
Suggestion voting
Wordpress integration
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Ad-free
Ads monitoring
Automatic customer engagement
Forums
Knowledge base
Software as a Service
UI customization
Knowledge Management
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
Modern live chat
Beat maker
Call recording
Canned responses
Chat
Community based
Customer service
Flexible customizations
Knowledge Base structuring
Live Chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Task assignments
Task Management
Dockerized
Email automation
Encrypted chat
Email notifications
Email tracking
Auto responder
*community curated information: This table may not have the most accurate information. Please suggest changes

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