LiveAgent vs 1click.io : Which is Better?
LiveAgent
LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit
License: Commercial
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LiveAgent VS 1click.io Feature comparision
| Feature | LiveAgent | 1click.io |
|---|---|---|
| Beat maker | ||
| Call recording | ||
| Customer service | ||
| Customer support | ||
| Gamification | ||
| Helpdesk ticketing | ||
| Integrated Chat | ||
| Knowledge base | ||
| Live Chat | ||
| Modern live chat | ||
| Voice Call | ||
| Chat history | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Email notifications | ||
| Email tracking | ||
| Auto responder | ||
| Forums | ||
| Software as a Service | ||
| Chat Bot | ||
| Real-time analytics | ||
| Support for Multiple Users | ||
| Suggestion voting | ||
| German | ||
| Integration with CRMs | ||
| Customer Analytics | ||
| Share your screen | ||
| WebRTC | ||
| Co-browsing | ||
| Document sharing | ||
| Embeddable | ||
| Video calling | ||
| Voice chat | ||
| Stickers | ||
| Lightweight | ||
| Cloud sync | ||
| Gmail integration | ||
| Group chat | ||
| Chat | ||
| Facebook integration | ||
| Messaging | ||
| Anonymity | ||
| Anonymous email | ||
| Customizable URLs | ||
| Support for Multiple protocols | ||
| Integrated File Sharing | ||
| Extensible by Plugins/Extensions | ||
| SMS Messaging | ||
| Telegram | ||
| Bots | ||
| Channels |
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