LiveAgent vs UseResponse : Which is Better?

LiveAgent icon

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

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UseResponse icon

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Apps available for Online Self-Hosted

LiveAgent VS UseResponse Feature comparision

Feature LiveAgent UseResponse
Beat maker
Call recording
Customer service
Customer support
Gamification
Helpdesk ticketing
Integrated Chat
Knowledge base
Live Chat
Modern live chat
Voice Call
Chat history
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Forums
Software as a Service
Chat Bot
Real-time analytics
Support for Multiple Users
Suggestion voting
German
Multiple languages
Canned responses
Chat
Community based
Flexible customizations
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Slack integration
Task assignments
Task Management
Dockerized
Single Sign-On
Share Roadmaps
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*community curated information: This table may not have the most accurate information. Please suggest changes

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