LiveAgent vs Zendesk : Which is Better?
LiveAgent
LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit
License: Commercial
VS
VS
LiveAgent VS Zendesk Feature comparision
| Feature | LiveAgent | Zendesk |
|---|---|---|
| Beat maker | ||
| Call recording | ||
| Customer service | ||
| Customer support | ||
| Gamification | ||
| Helpdesk ticketing | ||
| Integrated Chat | ||
| Knowledge base | ||
| Live Chat | ||
| Modern live chat | ||
| Voice Call | ||
| Chat history | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Email notifications | ||
| Email tracking | ||
| Auto responder | ||
| Forums | ||
| Software as a Service | ||
| Chat Bot | ||
| Real-time analytics | ||
| Support for Multiple Users | ||
| Suggestion voting | ||
| German | ||
| Email marketing automation | ||
| Automatic messages | ||
| Dockerized | ||
| Contextual sales | ||
| Legal CRM | ||
| Publishing | ||
| Shared inbox | ||
| Comment section |
Compare LiveAgent
Compare ClickDesk and LiveAgent and decide which is most suitable for you.
Compare Freshdesk and LiveAgent and decide which is most suitable for you.
Compare Get Satisfaction and LiveAgent and decide which is most suitable for you.
Compare InvGate Service Desk and LiveAgent and decide which is most suitable for you.
Compare Jitbit Helpdesk and LiveAgent and decide which is most suitable for you.
Compare Lime Talk and LiveAgent and decide which is most suitable for you.