OTRS Business Solution™ vs VisionProject : Which is Better?
OTRS Business Solution™
OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support. Developed by OTRS AG
License: Open Source
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OTRS Business Solution™ VS VisionProject Feature comparision
| Feature | OTRS Business Solution™ | VisionProject |
|---|---|---|
| Customer support | ||
| Email notifications | ||
| Helpdesk ticketing | ||
| Knowledge base | ||
| SOAP API | ||
| Task Management | ||
| Workflow Automation | ||
| Dockerized | ||
| Ad-free | ||
| Ads monitoring | ||
| Automatic customer engagement | ||
| Customer Feedback | ||
| Email tracking | ||
| Auto responder | ||
| Customizable | ||
| Kanban boards | ||
| Kanban Chart | ||
| Forums | ||
| Software as a Service | ||
| Incident management | ||
| Inventory management | ||
| REST API | ||
| Configurable | ||
| Modern live chat | ||
| Beat maker | ||
| Call recording | ||
| Bug reporting | ||
| Customer service | ||
| Customizable triggers | ||
| Wiki | ||
| Asset Management | ||
| Employee Time Tracking | ||
| Event management | ||
| Knowledge Management | ||
| Resource management | ||
| Team Collaboration | ||
| Document sharing | ||
| Gantt-charts | ||
| Checklists | ||
| Content Filtering | ||
| Recurring tasks | ||
| Dependency Tracking | ||
| gmail. | ||
| Support for Kanban Boards | ||
| Real time collaboration | ||
| Built-in File Manager | ||
| Extensible by Plugins/Extensions | ||
| Subtasks | ||
| Hierarchical structure | ||
| Content Templates | ||
| File sharing | ||
| Apps that Sync with Google Calendar | ||
| Multi-project management | ||
| Project Organization | ||
| Workflow | ||
| Custom templates | ||
| Work Item Tracking | ||
| Agile boards |
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