Request Tracker vs FogBugz

Compare features, pricing, and capabilities to find which solution is best for your needs.

Request Tracker

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking. by Best Practical Solutions LLC

Open Source

Platforms: Linux Online Perl

Screenshots:

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FogBugz

FogBugz is a comprehensive web-based project management system designed to streamline development workflows. It integrates bug and issue tracking, project organization, team collaboration, and customer support features into a single platform, making it ideal for software development teams of all sizes. by Fogcreek

Commercial

Platforms: Windows Linux Online

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Comparison Summary

Request Tracker and FogBugz are both powerful solutions in their space. Request Tracker offers request tracker (rt) is a highly customizable request tracking and workflow automation system written in perl. it is extensively used by it departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. rt provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking., while FogBugz provides fogbugz is a comprehensive web-based project management system designed to streamline development workflows. it integrates bug and issue tracking, project organization, team collaboration, and customer support features into a single platform, making it ideal for software development teams of all sizes.. Compare their features and pricing to find the best match for your needs.