Request Tracker vs FogBugz : Which is Better?

Request Tracker

Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC

License: Open Source

Categories: Business & Commerce Development

Apps available for Linux Online Perl

FogBugz

FogBugz is an integrated web-based project management system featuring bug/issue tracking, discussion forums, wikis, customer relationship management, and evidence based scheduling. Developed by Fogcreek

License: Commercial

Categories: Development

Apps available for Windows Linux Online

Request Tracker VS FogBugz Feature comparision

Feature	Request Tracker	FogBugz
Bug reporting
Customer service
Customer support
Customizable triggers
Dependency Tracking
Extensible by Plugins/Extensions
Helpdesk ticketing
Incident management
Task assignments
Task time tracking
Team Collaboration
Customizable
Built-in File Manager
Employee Time Tracking
Multi-project management
Project Organization
Workflow
Activity history
Included wiki
SCM Integration
Dockerized
Fast motion
Integrated Chat
Multiple languages
Reporting
Gantt-charts
Kanban boards
Supports existing workloads
Email tracking
Auto responder
Email notifications
Real time collaboration
Task Management
Release Management
Bugs
GitHub integration
Wiki
Work Item Tracking
Agile boards
Code review
FIDO U2F (2FA) support
Support for Docker
Scrum boards
Electronic invoicing