Request Tracker vs JIRA : Which is Better?

Request Tracker icon

Request Tracker

Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC

License: Open Source

Apps available for Linux Online Perl

VS
VS
JIRA icon

JIRA

Jira is a proprietary issue tracking product, developed by Atlassian. Developed by Atlassian

License: Commercial

Apps available for Online Self-Hosted

Request Tracker VS JIRA Feature comparision

Feature Request Tracker JIRA
Bug reporting
Customer service
Customer support
Customizable triggers
Dependency Tracking
Extensible by Plugins/Extensions
Helpdesk ticketing
Incident management
Task assignments
Task time tracking
Team Collaboration
Customizable
Built-in File Manager
Employee Time Tracking
Multi-project management
Project Organization
Workflow
Activity history
Included wiki
SCM Integration
Dockerized
Fast motion
Integrated Chat
Multiple languages
Reporting
Gantt-charts
Kanban boards
Supports existing workloads
Email tracking
Auto responder
Email notifications
Real time collaboration
Task Management
Release Management
Members Statistics
SAAS Metrics
Task tracking
Workflow Automation
Custom templates
Unlimited private repos
Continuous builds
Continuous Deployment
Continuous Integration
Checklists
Content Filtering
Recurring tasks
gmail.
Support for Kanban Boards
Double Donut Chart
Self-hosted in intranet or private cloud
To do lists
Subtasks
Hierarchical structure
Content Templates
File sharing
Apps that Sync with Google Calendar
*community curated information: This table may not have the most accurate information. Please suggest changes

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