Request Tracker vs JIRA

Request Tracker and JIRA are both powerful solutions in their space. Request Tracker offers request tracker (rt) is a highly customizable request tracking and workflow automation system written in perl. it is extensively used by it departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. rt provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking., while JIRA provides jira, developed by atlassian, is a leading issue and project tracking software primarily used by software development teams. it offers flexible workflows, powerful reporting, and seamless integration with other development tools, making it ideal for agile methodologies like scrum and kanban.. Compare their features and pricing to find the best match for your needs.