Request Tracker vs Bugzilla : Which is Better?

Request Tracker icon

Request Tracker

Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC

License: Open Source

Apps available for Linux Online Perl

VS
VS
Bugzilla icon

Bugzilla

Bugzilla is a web-based general-purpose bugtracker and testing tool.

License: Open Source

Categories: Development

Apps available for Online

Request Tracker VS Bugzilla Feature comparision

Feature Request Tracker Bugzilla
Bug reporting
Customer service
Customer support
Customizable triggers
Dependency Tracking
Extensible by Plugins/Extensions
Helpdesk ticketing
Incident management
Task assignments
Task time tracking
Team Collaboration
Customizable
Built-in File Manager
Employee Time Tracking
Multi-project management
Project Organization
Workflow
Activity history
Included wiki
SCM Integration
Dockerized
Fast motion
Integrated Chat
Multiple languages
Reporting
Gantt-charts
Kanban boards
Supports existing workloads
Email tracking
Auto responder
Email notifications
Real time collaboration
Task Management
Release Management
*community curated information: This table may not have the most accurate information. Please suggest changes

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