Request Tracker vs Marker

Compare features, pricing, and capabilities to find which solution is best for your needs.

Request Tracker icon

Request Tracker

Request Tracker (RT) is a highly customizable request tracking and workflow automation system written in Perl. It is extensively used by IT departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. RT provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking. by Best Practical Solutions LLC

Open Source
Platforms: Linux Online Perl
Screenshots:
VS
Marker icon

Marker

Marker is a powerful visual bug reporting and feedback tool designed for development teams, designers, testers, and clients. It simplifies collecting, annotating, and submitting precise bug reports and visual feedback directly from any website, integrating seamlessly with popular project management and issue tracking systems. by getmarker

Commercial
Platforms: Mac OS X Online Chrome OS Google Chrome
Screenshots:

Comparison Summary

Request Tracker and Marker are both powerful solutions in their space. Request Tracker offers request tracker (rt) is a highly customizable request tracking and workflow automation system written in perl. it is extensively used by it departments, customer support teams, and development organizations to manage tasks, issues, and communications with users effectively. rt provides a robust framework for handling diverse workflows, from simple helpdesk tickets to complex project management and bug tracking., while Marker provides marker is a powerful visual bug reporting and feedback tool designed for development teams, designers, testers, and clients. it simplifies collecting, annotating, and submitting precise bug reports and visual feedback directly from any website, integrating seamlessly with popular project management and issue tracking systems.. Compare their features and pricing to find the best match for your needs.

Pros & Cons Comparison

Request Tracker

Request Tracker

Analysis & Comparison

Advantages

Extremely customizable and adaptable to various workflows.
Powerful email integration for ticket creation and communication.
Open-source with a strong community and available commercial support.
Comprehensive reporting capabilities.
Highly extensible through plugins and API.

Limitations

Can have a steep learning curve for administration.
User interface may feel less modern compared to some commercial alternatives.
Requires technical expertise for initial setup and complex configurations.
Relies heavily on configuration rather than out-of-the-box simplicity.
Marker

Marker

Analysis & Comparison

Advantages

Simplifies bug reporting with visual context.
Excellent integration with popular issue trackers.
Automatically captures useful environment data.
Easy to use browser extension interface.
Annotation tools are intuitive and effective.

Limitations

Relies heavily on third-party integrations for full workflow.
Limited functionality outside of web environments.
Pricing structure may vary based on team size and features.

Compare with Others

Explore more comparisons and alternatives

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare
Advertisement

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare

Compare features and reviews between these alternatives.

Compare