Request Tracker vs Ora : Which is Better?

Request Tracker

Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC

License: Open Source

Categories: Business & Commerce Development

Apps available for Linux Online Perl

Ora

Ora is a real-time all-in-one workspace for teams. Developed by Codemotion

License: Commercial

Categories: Business & Commerce Office & Productivity

Apps available for Mac Windows Linux Web Software as a Service (SaaS)

Request Tracker VS Ora Feature comparision

Feature	Request Tracker	Ora
Bug reporting
Customer service
Customer support
Customizable triggers
Dependency Tracking
Extensible by Plugins/Extensions
Helpdesk ticketing
Incident management
Task assignments
Task time tracking
Team Collaboration
Customizable
Built-in File Manager
Employee Time Tracking
Multi-project management
Project Organization
Workflow
Activity history
Included wiki
SCM Integration
Dockerized
Fast motion
Integrated Chat
Multiple languages
Reporting
Gantt-charts
Kanban boards
Supports existing workloads
Email tracking
Auto responder
Email notifications
Real time collaboration
Task Management
Release Management
Bitbucket Integration
Chat
Cloud sync
GitHub integration
Gitlab integration
MarkDown support
Real-time tracking
Recurring tasks
Saving pics from thumbnails
Slack integration
Sprints
Subtasks
Task Automation
Team work
Time estimates
Weekly Report
Workflow Automation
Custom templates
Checklists
Content Filtering
Group chat
Group collaboration
Multi Channel
Visual bookmarks
Database
Alexa integration
Dropbox integration
Favorites
Gamification
gmail.
Support for Kanban Boards
CRM
Hierarchical structure
Infinite hierarchical depth
Export to OPML
Notetaking
Version and Source control
Double Donut Chart
Self-hosted in intranet or private cloud
To do lists