Request Tracker vs Yodiz : Which is Better?
Request Tracker
Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC
License: Open Source
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Request Tracker VS Yodiz
Request Tracker is a powerful ticket management system with advanced customization options, making it suitable for complex workflows. In contrast, Yodiz offers an intuitive interface with strong project management features, making it ideal for teams looking for simplicity and mobile accessibility.
Request Tracker
Pros:
- Highly customizable
- Strong ticket management capabilities
- Robust reporting features
- Good community support
- Flexible permission settings
Cons:
- Steeper learning curve
- No mobile app
- Limited built-in project management features
- Can be overwhelming for new users
- Installation and setup can be complex
Yodiz
Pros:
- User-friendly interface
- Mobile app availability
- Strong project management features
- Time tracking capabilities
- Collaboration tools
Cons:
- Less customizable than Request Tracker
- Limited reporting options
- Higher cost compared to alternatives
- May not support complex workflows
- Some features may be underdeveloped
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